It means we've completed Navien's factory training programs for installation, service and advanced diagnostics. Not every plumber carries this; it matters for warranty work and complex combi installs.
Often yes. One unit handles both heat and domestic hot water, which frees up mechanical room space and eliminates a second appliance. Gas line size and venting need to check out first.
Yes. We handle diagnostics, error codes, maintenance and parts replacement on any Navien unit, regardless of who installed it.
Yes, we're certified to perform warranty repairs on Navien equipment.
We serve Brooklyn and Queens. Fastest response right around our Ridgewood shop.